Shipping policy
UK Shipping Policy
Order processing
All orders are processed within [e.g., 1–3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Method Estimated Delivery Time Cost
Delivery delays can occasionally occur.
Shipment confirmation and order tracking
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within [e.g., 24 hours].
RB Fossils s not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International shipping
We ship to a number of international destinations. Shipping charges for your order will be calculated and displayed at checkout.
Customs, duties, and taxes
For international orders, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied, and they are your responsibility as the customer.